In October of this year I was invited to talk at the Relating Systems Thinking & Design RSD13 symposium at Oslo School of Architecture and Design. The keynote can now be watched online here: https://systemsorienteddesign.net/rsd13-oslo-keynotes/
In the talk I shared a study on examples of services and programs that deal in a smart way with societal challenges. These challenges are often symptoms of fragmentation, individualisation and disconnect, and they require interventions that re-connect people to each other, to their purpose, and to learning and creativity. In the talk I showed how these interventions were all developed through a sophisticated design reasoning process which combines a deep understanding of human beings with systems concepts such as non-linearity and complexity. The keynote is a sneak preview of the book I am currently writing with the working title ‘Designing to (re-) connect’.